1. Introduction
Welcome to our platform. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Nature of Our Services
Our platform provides customized travel planning services and travel recommendations across Asia, including but not limited to:
-
Travel itinerary planning
-
Destination recommendations
-
Transportation suggestions
-
Hotel and accommodation recommendations
-
Restaurant and dining suggestions
-
Nightlife and entertainment recommendations
-
Local experiences and activities
Our services are consultative and informational in nature. Unless otherwise specified, we do not directly provide or operate transportation, accommodation, or tour services.
3. User Responsibilities
Users agree to provide accurate and complete information when requesting travel planning services, including but not limited to:
-
Travel dates
-
Destination preferences
-
Budget range
-
Accommodation preferences
-
Personal interests and special requests
Failure to provide sufficient or accurate information may affect the quality or delivery time of the travel plan.
4. Orders and Payments
All orders placed through our platform are considered service purchases.
-
Payments must be completed before the travel planning service begins.
-
Prices for services are listed on the website and may change without prior notice.
-
Once the planning process has started, orders may not be modified unless agreed upon by our team.
5. Delivery of Services
Travel plans are delivered digitally through email or user account access.
Standard processing time is typically 2–5 business days, depending on the complexity of the travel request.
6. Refund Policy
Due to the customized nature of our services:
-
Refunds may not be available once the travel planning process has begun.
-
Partial refunds may be considered in exceptional circumstances at our discretion.
7. Third-Party Services
Our recommendations may include third-party services such as airlines, hotels, restaurants, transportation providers, and tour operators.
We are not responsible for the performance, availability, pricing, or policies of these third-party providers.
Users should review the terms and conditions of any third-party service before making bookings.
8. Limitation of Liability
While we strive to provide accurate and helpful travel recommendations, we do not guarantee the availability, quality, or suitability of any recommended services.
We are not liable for:
-
Changes in travel conditions
-
Service disruptions
-
Booking issues with third-party providers
-
Personal travel incidents or losses
9. Intellectual Property
All travel plans, itineraries, content, and materials provided by our platform are the intellectual property of the platform and may not be copied, distributed, or resold without permission.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
11. Contact
If you have any questions regarding these Terms & Conditions, please contact our support team through the website.